We strive to ensure every item meets your expectations in quality and craftmanship. Please read our Return Policy carefully:
1. Defective Items:
If the item received is defective or damaged, we will gladly accept a return for a full refund or replacement. Kindly notify us within 3 days of receiving your order (as proved by the postal or courier receipt), along with clear photos and description of the issue.
2. Non-Defective Items (Change of Mind / Personal Preference)
Returns due to personal preference or if you no longer like the item are not eligible for refunds. However, we do allow one-time exchanges for other items of higher value.
- The original item must be unused and in its original condition and packaging
- Customers will be responsible for all shipping charges to return goods
We reserve the right to refuse returns that do not meet these conditions. Thank you for your understanding and support.